Driver Help
Onboarding and documents
Driver account readiness, rejected documents, and vehicle review.
My driver documents were rejected
What to check before uploading driver documents again.
My vehicle is waiting for approval
Understand vehicle review, insurance, and roadworthy document requirements.
Why am I still waiting for approval?
How SHAXI reviews driver accounts and what may block readiness.
Still stuck?
Talk to Shaxi support
Open a ticket and track every reply from your Shaxi account. Safety reports are prioritised.