Seller Help
Selling and store management
Listings, store verification, subscriptions, and promotions.
How seller verification works
What SHAXI checks before approving seller accounts.
My listing is not visible
Why ads may be pending, rejected, inactive, or hidden.
Boosts and featured ads
How promoted marketplace placements work.
Vacation, closure, and seller account status
Manage seller lifecycle states safely.
Still stuck?
Talk to Shaxi support
Open a ticket and track every reply from your Shaxi account. Safety reports are prioritised.